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  Thumbshots Forum  Discussions  Questions  Only 1/2 (half) a thumbshot showing
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New Post 3/29/2011 10:23 PM
Resolved
  Holly Townsend
1 posts
No Ranking


Only 1/2 (half) a thumbshot showing 
Hello
I just paid for a thumbshot earlier today and now upon viewing it, only half of the thumbshot is showing for the webpage. It is like the thumbshot "snap shot" was taken before the whole webpage had loaded.
Is it possible for this be fixed as it looks very silly and not very professional?
 
New Post 3/29/2011 11:17 PM
  Justin Lim
81 posts
No Ranking


Re: Only 1/2 (half) a thumbshot showing 
Hi Holly. thanks for bringing this issue up. I have requested my tech dept to manually upload the Thumbshots for you. This happens rarely but usually as a result when the web page requires a long time to load as in the case when there are flash, etc.

thanks again!
www.thumbshots.com Forum Administrator
 
New Post 3/30/2011 11:14 AM
Accepted Answer 
  Stephen Lim
205 posts
9th Level Poster




Re: Only 1/2 (half) a thumbshot showing 
Hi, the Thumbshots should be updated now. Thanks
www.thumbshots.com
 
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